Shipping Policy
✅ Free Shipping Included — No Extra Charges
All prices on Matrikas are inclusive of GST and free shipping. The price you see is exactly what you pay.
🔒 Prepaid Orders Only — COD Not Available
We accept only prepaid orders via UPI, credit/debit card, net banking, and wallets. This ensures faster processing and secure delivery.
Processing Time
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timeframe
Standard delivery across India takes 5–7 business days depending on your location. Remote or rural areas may take slightly longer.
Shipping Charges
Shipping is FREE on all orders. There are no hidden delivery fees. The price shown on the product page is your final price — GST and shipping both included.
Order Tracking
Once your order is shipped, you will receive a confirmation email with your tracking number. You can also visit our Track Order page for real-time updates.
Packaging
Every Matrikas order is carefully packed with protective materials to ensure your crystals and gemstones arrive safely and beautifully. We take great care in presenting your order as a premium unboxing experience.
Damaged in Transit
If your order arrives damaged, please refer to our Return & Replace Policy. Recording an unboxing video is mandatory for all replacement requests — please ensure you film your unboxing before opening the packaging.
International Shipping
Currently, we ship within India only. International shipping will be available soon — follow us on @matrikas_official for updates.
Questions?
For any shipping-related queries, contact us on WhatsApp for the fastest response.